Director Operations

Airoli, Navi Mumbai
Department
Accounts Receivable
Job posted on
08/04/2024
Experience range
12 Years
Shift
Night Shift

Job description

To provide Operations leadership for Accounts Receivables function of the Revenue Cycle Management for U.S. based health care service providers, manage client & people, to ensure client satisfaction, employee retention & to maximize client revenue.

  • Graduate any stream.
  • 12+ years’ experience in US Healthcare industry managing Accounts Receivable team.   
  • Must have handled atleast 150+ FTEs.
  • Should be currently at Senior Manager or above role in Operations.

Handling P & L Management, Service Delivery, Client Relationship and Internal Stakeholder Management

  • Heading the offshore Service delivery of AR and Medical Billing team.
  • Implement programs to ensure attainment of business plan for growth and profit.
  • Provide directions and structure for operating units
  • Implement improved processes and management methods to generate higher ROI and workflow optimization.
  • Provide mentoring and guidance to subordinates and other employees
  • Responsible for managing multiple accounts  with a strength of 400+ employees
  • Looking after end to end management of program covering multiple work streams with a total span
  • Facilitating process re-engineering and improvements to enhance customer engagement.
  • Generating new prospects for the organization to showcase capabilities. 
  • Ensuring attrition control & job enrichment at process levels

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