To provide Operations leadership for Accounts Receivables function of the Revenue Cycle Management for U.S. based health care service providers, manage client & people, to ensure client satisfaction, employee retention & to maximize client revenue.
Qualifications:
- Graduate any stream.
- 12+ yearsโ experience in US Healthcare industry managing Accounts Receivable team. ย ย
- Must have handled atleast 150+ FTEs.
- Should be currently at Senior Manager or above role in Operations.
Responsibilities :
Handling P & L Management, Service Delivery, Client Relationship and Internal Stakeholder Management
- Heading the offshore Service delivery of AR and Medical Billing team.
- Implement programs to ensure attainment of business plan for growth and profit.
- Provide directions and structure for operating units
- Implement improved processes and management methods to generate higher ROI and workflow optimization.
- Provide mentoring and guidance to subordinates and other employees
- Responsible for managing multiple accountsย with a strength of 400+ employees
- Looking after end to end management of program covering multiple work streams with a total span
- Facilitating process re-engineering and improvements to enhance customer engagement.
- Generating new prospects for the organization to showcase capabilities.ย
- Ensuring attrition control & job enrichment at process levels