Be Prepared for “Surprise” Medical Billing

Posted in Medical Billing BPO, Offshore Medical Billing, Outsourced Medical Billing, Patient Access Management, RCM Solutions, Revenue Cycle Management (RCM)

A recent article on the Radiology Business Management Association (RBMA) web site discussed consumer’s frustration with the cost of medical care as being at an all-time high as many purchasers of narrow-network, high-deductible and high-co-pay health plans are finding out that the benefits they get from their monthly insurance premiums are much more limited than …

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High Deductible Self-Pay Accounts Can Be a Major Threat to Revenue Cycle Management

Posted in Patient Access Management, RCM Solutions, Revenue Cycle Management (RCM)

According to data from the latest quarterly Crowe RCA Benchmarking Analysis: “Patient Financial Responsibility on the Rise,” healthcare providers could be facing a major threat to their revenue cycles. The analysis found that in the past year, insured patient financial responsibility has grown from 23.3 percent to 26.9 percent for outpatients and 10.2 percent to …

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Optimizing Patient Access Management in the New Healthcare Consumerism Environment

Posted in Best Practices, Business Process Outsourcing (BPO), Patient Access Management

Healthcare consumerism is going to be an important factor in the new healthcare financial environment where a number of patients are going to be responsible for a portion of their healthcare costs. Empowering healthcare consumers to schedule appointments, receive online statements, and make electronic payments are just a few of the options that consumers are …

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Patient Access Management in your Organization

Posted in Patient Access Management, Revenue Cycle Management (RCM)

Where Should Patient Access Management be Located within the Organization? Patient access management should be incorporated as an element of a hospital’s financial department because in today’s new financial environment, everything this department does ties into multiple areas of the revenue cycle. Best practices hospitals use the approach where any and all information that affects …

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Optimized Patient Access Management

Posted in Best Practices, Patient Access Management

Patient access management department structures vary among hospitals, but in best-performing facilities, patient access management functions are typically structured with their patient access staff members divided into three areas: pre-service, time of service and post-service to handle the issues unique to these processes at each stage in the continuum of care. Pre-service: Hospitals are beginning to …

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Patient Access Management: The New Vanguard in Healthcare

Posted in Insurance Billing Solutions, Patient Access Management, Revenue Cycle Management (RCM)

With all of the changes in healthcare reimbursement policies and the influx of high-deductible patients, healthcare providers need to shift their patient access management strategies to meet these new challenges. No longer can the registration process be looked upon as a simplistic completing of forms and getting the patient into a bed. Today’s patient access professional must be …

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Healthcare Consumerism and Patient Access Management

Posted in Insurance Billing Solutions, Patient Access Management, Revenue Cycle Management (RCM)

Healthcare consumerism is going to be an important factor in the new healthcare financial environment where many patients are going to be responsible for a large portion of their healthcare costs. Consumer self-service is already becoming common place in healthcare today. Access to healthcare kiosks and patient portals will become an expectation in patients’ healthcare …

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