Client: A large billing company specializing in pathology, anesthesiology, and radiology
Challenge
โข Large volume of paper (charges and EOBS)
โข No document management system in place
โข Data entry errors impacting cash flow
โข Overtime costs to manage the workload and backlog
โข Delays in claim submissions impacting reimbursements
The GeBBS Solution
GeBBS designed and implemented a comprehensive technology-driven workflow solution. Highlights of the solution included:
โข GeBBSโ transition manager worked with the client to re-engineer the companyโs processes
โข Implemented iP2P, a proprietary application to manage the end-to-end workflow for charge/demographic entry and payment posting
โข Scanned and indexed all paper documents into iP2Pโs document management system
โข Increased efficiencies by implementing iP2Pโs online exception management module
โข Deployed a large team of experienced resources to maintain a 48 hour turn-around time
โข ProviderNet streamlined communication with the client and its physicians
Intelligent Paper to Payment (iP2P) is an outsourced solution for processing demographics, charges, and payments.
Key Features
โข Workflow management
โข Exception management
โข Document management
โข Real-time production reports
โข Indexing & image retrieval
โข ProviderNet
โข Quality control
Results
โข Days in AR reduced from 59 to 39
โข Payment reconciliation at over 99.2%
โข Achieved an overall accuracy of 97% across all functions iP2P handled
โข Claims billed within 48 hours of receiving charges
โข Payments posted within 48 hours
โข Operating costs reduced by
The scalability provided by the GeBBS iP2P solutions allows billing companies to grow without adding FTEs or infrastructure. iP2P has helped a large number of GeBBS clients to reduce costs associated with manual charge entry and payment posting.
Want to improve your payment processing? Want an easy-to-implement technology-driven workflow solution?
Get impactful results with GeBBS today!
