Patient Experience & The Revenue Cycle – They’re Much More Connected Than You Think

Posted in GeBBS Healthcare Solutions, Inc.

In the hospital environment, patient satisfaction is no longer a “fluffy,” nice-to-have concept for a few customer service representatives to manage. It has transformed into the all-encompassing patient experience and involves all aspects of the revenue cycle. Many organizations now have a Chief Experience Officer (CXO) and large, strategic teams leading systemwide initiatives designed to …

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Three Tips for Reducing the Impact of Denials

Posted in GeBBS Healthcare Solutions, Inc.

Healthcare executives understand the significant impact claim denials have on the revenue cycle and correlating bottom line. Tackling this multi-faceted issue is complex and requires significant focus, teamwork, and in many cases – a fair amount of research into your specific organization’s data around denials. Because it’s an issue that costs millions per year – …

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Why RCM is NOT a Back-Office Function

Posted in GeBBS Healthcare Solutions, Inc.

As healthcare margins continue to shrink and payment reform continues at a snail’s pace, revenue cycle management teams may feel like the hospital’s entire future is dependent on their back-office efforts. Factors like increasing patient responsibility, a shift toward government managed care plans, the proliferation of narrow networks, and risk adjustment models are making it …

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4 Ways to Align Clinical & Financial Teams for a Better Bottom Line

Posted in GeBBS Healthcare Solutions, Inc.

Revenue cycle improvements are top of mind for most health systems – but how do you make meaningful strides in a fast-paced healthcare environment where everyone is doing the best they can with limited resources? While there are dozens of strategies that can have an impact, one of the top ways to make real, measurable …

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What’s Your 2020 RCM Strategy?

Posted in GeBBS Healthcare Solutions, Inc.

Heading into 2020, having a sound revenue cycle management strategy (RCM) in place is a top priority for hospitals and healthcare organizations trying to navigate the ever-increasing world of healthcare payment. Most healthcare leaders recognize that chasing reimbursement is getting harder than ever. High deductible health plans (HDHP) are increasing the patient responsibility, so hospitals …

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Two Key RCM Drivers for 2020

Posted in GeBBS Healthcare Solutions, Inc.

Looking ahead to 2020, it’s safe to assume that most hospitals and health systems will continue to focus on improving their revenue cycle – after all, it’s the only way to survive in a rapidly-consolidating market where margins continue to shrink. While most systems have been working on this for years, the industry continues to …

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Five Ways to Think Differently About RCM

Posted in GeBBS Healthcare Solutions, Inc.

Improving your revenue cycle in an era of healthcare reform isn’t easy – but it’s the only way to survive as margins continue to shrink. Looking within your organization for ways to mitigate lost revenue and decrease leakage can lead to greater financial performance. Today’s savvy health systems are thinking creatively about ways to enhance …

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Revenue Cycle Management- An Interdisciplinary Approach

Posted in GeBBS Healthcare Solutions, Inc.

In healthcare, providers at the bedside know the care team goes far beyond the nurse and doctor. Delivering the highest quality care requires an interdisciplinary model where experts are called on as needed, information is shared, collaboration and continuous performance improvement are part of the process. Much like a patient’s care team, there are many …

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Outsourcing, Transparency and Consolidation – Latest Trends in Healthcare RCM to Watch

Posted in GeBBS Healthcare Solutions, Inc.

In the world of revenue cycle management, there’s always opportunities for improvement. Margins continue to shrink and healthcare payment reform continues to complicate collecting payments. The uncertainties facing hospitals and revenue cycle management executives are mounting. As leaders strive to enhance their key financial metrics and to prepare for continued unpredictability, several key strategies have …

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The Five Foundational Elements of an Effective Inpatient Coding Compliance Program

Posted in GeBBS Healthcare Solutions, Inc.

Developing and maintaining a strong inpatient coding compliance program is critical for health systems of all sizes. Constantly changing guidelines, regulations, policies and standards make it important to have a comprehensive process in place for continuing to monitor your organization’s compliance. Failure to do so can have lasting implications on your revenue cycle and could …

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