When it Comes to Payment, Accuracy is Everything
In the consumer world, you pay for what you get. Unfortunately, in healthcare, it doesn’t exactly work that way. The complex world of healthcare billing means that patients and providers…
Top Trends in Provider-Payer Relationships
We all know Americans spend too much on health care. Per capita estimates for 2017 indicate the US government spend per person is $10,209. That’s in addition to what consumers…
Denials, Denied: Moving From Denials Management to Denials Prevention
Denials coming from all payers are steadily increasing. Similarly, denied claims based on “medical necessity” related to coding inadequacies are also on the rise. Coding continues to be an increasingly…
Avoiding Credit Balance Crisis – The Importance of Closely Monitoring for Overpayments
It’s no secret that healthcare billing is complicated. If you’ve ever received a refund from a hospital or physician’s practice office months after a procedure or visit, that’s because credit…
Patient Experience & The Revenue Cycle – They’re Much More Connected Than You Think
In the hospital environment, patient satisfaction is no longer a "fluffy," nice-to-have concept for a few customer service representatives to manage. It has transformed into the all-encompassing patient experience and…
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