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Automation Solutions That EnhanceProductivity and Quality
GeBBS’ RPA strategy involves a strong focus on identifying process gaps and implementing workflow optimization measures. We offer extensive RPA process automation solutions to improve employee satisfaction and reduce errors.
Robotics are being adopted in healthcare to improve aspects of patient care. Robotic process automation (RPA) challenges organizational leaders and stakeholders to think beyond the antiquated human-centric approach to other areas of healthcare like coding and administrative processes.
GeBBS’ successful RPA deployments
RPA uses a set of rules and algorithms to complete repetitive tasks that are prone to errors. RPA is a healthcare automation solution that helps reduce manual data entry, assists with pre-authorizations, automates simple claim denials, and improves the customer experience through chatbots.
- In Demo entry and Insurance verification with 30 BOTS deployed. This has enhanced the efficiency and productivity.
- 40 Bots for different processes of denial management, status, ERA, Download, EOB Text Extraction
- For Payment Posting and Charge entry sceanarios, 12 Bots have been deployed
- 04 Appeal Bots “Anyone can appeal” for different payers
How GeBBS uses Bots
Data Migration and Validation
Assists in data migration from one PMS to another. Field-by-field mapping and data transfer verification. Benefit : $16K per year and $51 per year
Refund Packet
Auto-sequence and merge refund packets and upload them to the end system.
Benefit : 35-40% saving on efforts
$17K per year
Clearing House
Download ERA from the clearinghouse and process the ERA data into the system.
Benefit : $37K per year
EOB Text Extraction
Auto extract data (patient information, etc.) from the EOBs.
Benefit : 30-35% effort reduction
$233K per year
Snapshot of bussiness functionality Our Automation Platform
Automation’s Potential in Healthcare System RCM
- There is much more to this than simply submitting a request to a payer for payment, as health system leaders know all too well.
- Efficient RCM requires proper processing of vendor applications, patient insurance information and eligibility, accurate forms, expedited benefits retrieval, and accurate medical billing codes, to name a few.
- Automation can alleviate the strain these processes place on staff with programming that verifies assets from start to finish, and with shorter TATS than ever before.
- When humans enter data into your system, it is susceptible to mistakes.
The margin for error is too high, whether it’s patients filling out forms or office staff entering details from clipboards and paper.
- Data entry errors result in processing and payment delays.
- RPA can introduce patient portals (eliminating illegible handwriting), identify errors (resulting from mismatched information), and cut staff time in half (removing manual data entry).
- Issues like incorrect pre-authorization requests, non-standardized data entry, and coding errors can go unchecked and cause bottlenecks in your workflows.
The result can be haphazard and inconsistent data that slows progress, misleads decision-makers, and interrupts patient care outcomes.
- Our insightful data solutions preemptively tackle these issues so that you get a seamless and intuitive experience across your organization.
With the rush to go digital and virtual, more companies—and health networks—struggle with incompatible and disparate technology systems.
- RPA can tie these systems together to streamline reporting. Not only does this reduce errors and redundancies, but it also gives leaders real-time insight into revenue, claim denials, and overall business health.
- Automation will help free up the time and attention of healthcare administrative teams and promote a smarter work culture.
These highly skilled workers, who understand your business model and patient demographics, can be reallocated to higher-level tasks that benefit from their experience and insights.
Rather than filing hundreds of claims or keying in form data, they can connect with patients, resolve issues, and make a larger impact with their true talents.
Learn how Automation has Helped Healthcare Organizations
Insights
- 25 December 2021
Automation Anywhere – Is Hyper Automation A NEW Transformation in Revenue Cycle?
- 8 December 2021
Removing Redundancies from Healthcare RCM with Robotic Process Automation
The creation and development of robotic process automation (RPA) has had a tremendous impact on various industries over the last few years. While
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Get in touch with GeBBS and enhance your financial outcome