Struggles of Streamlining Scheduling in Healthcare – How to Make it Happen
These days, if you want to schedule a haircut, vehicle repair, DMV appointment, or cable service – chances are, you can do it online with the click of a button.…
Precarious Problems with Prior Authorizations
Patients and providers alike suffer the pain and financial implications of prior authorizations, also referred to as prior approval, pre-authorizations, or pre-certifications. A red tape-laden approval process required by government…
When it Comes to Satisfaction, the Experience is Everything
It’s true that in nearly every industry, the experience is everything. Failing to meet customer expectations is most certainly the demise, as the Amazon effect and consumerism have pushed people…
When it Comes to Payment, Accuracy is Everything
In the consumer world, you pay for what you get. Unfortunately, in healthcare, it doesn’t exactly work that way. The complex world of healthcare billing means that patients and providers…
Top Trends in Provider-Payer Relationships
We all know Americans spend too much on health care. Per capita estimates for 2017 indicate the US government spend per person is $10,209. That’s in addition to what consumers…
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