Unified AI Platform for Patient Access & Engagement

GeBBS’ iCareOne™ is a secure, AI-powered technology that unifies patient registration, smart scheduling, real-time eligibility checks, prior authorization, and AI Powered contact-center workflows into a single connected patient-payor access hub—streamlining front-end operations, improving patient experience, and reducing administrative cost. 

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Did You Know?

Most access teams juggle multiple systems for patient registration, scheduling, eligibility checks, authorizations, and patient communications—creating bottlenecks, rework, and higher no-show and denial rates.

iCareOne™ brings these capabilities together in one intelligent platform. It automates pre-visit clearance, provides real-time agent guidance, and enables proactive patient outreach—so your staff can focus on care, not coordination.

With AI-driven automation end-to-end, iCareOne™ improves throughput, transparency, and reimbursement readiness without adding headcount. 

25%

Higher Front-Office Efficiency

20%

Reduction in No-Shows

30%

Faster Scheduling Turnaround

25%

Lower Administrative Costs

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How iCareOne™ Streamlines Patient Access

  • Medical Coding

AI-driven slot and site matching across providers, facilities, and equipment—with capacity-aware scheduling and virtual triage to route patients to the right visit type (telehealth, outpatient, or specialist). Secure document upload simplifies check-in and ensures first-visit readiness.

Intelli-Check A built-in AI module that automatically scans physician orders to verify CPT accuracy and detect any missing or mismatched tests — ensuring precise, compliant, and complete scheduling

Impact

Benefits

  • Optimize resource use
  • Cut manual rework
  • Reduce idle time
  • Speedy appointment setup
  • Improve patient flow

Performance

30%

Faster scheduling

20%

Fewer patient no-shows

25%

Higher operational efficiency

Instant insurance verification and discovery with AI-driven coverage alerts that flag gaps and expirations before the patient visit—reducing claim errors and improving clean claim rates.

Impact

Benefits

  • Real-time eligibility checks
  • Prevent claim errors
  • Reduce rework effort
  • Shorten call times
  • Boost clean claims

Performance

25%

Less manual work

25%

Fewer denials

30%

Cleaner claims

Automates initiation, tracking, and follow-up of pre-authorizations with AI alerts for pending or delayed approvals. When delays occur, iCareOne™ suggests alternate facilities or time slots and keeps staff and patients updated in real time.

Impact

Benefits

  • Faster approvals
  • Fewer missed visits
  • Lower admin burden
  • Transparent tracking
  • Fewer denials

Performance

25%

Lower admin costs

20%

Fewer denials

30%

Faster approval processing

Intelligent automation powers AI-driven inbound calls, outbound call campaigns, and proactive reminders. iCareOne updates eligibility and appointment status in real time while engaging patients across voice, SMS, and email.

Impact

Benefits

  • Real-time agent assist
  • Shorter call times
  • Better first-call rates
  • Higher agent output
  • Stronger engagement

Performance

25%

Improvement in efficiency

25%

Faster agent response

20%

Increased satisfaction

Our Unified AI-Driven Hub for Helping Leading Healthcare Providers

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