Charge Entry Automation for Faster Claim Submission (Middle End)

• 75% Faster Entry
• 100% Same-Day Claims
• 3–4× Productivity Boost

Overview

A hospital system struggled with manual charge entry delays that slowed billing cycles and introduced avoidable errors. These inefficiencies delayed reimbursement and constrained scalability. GeBBS implemented an RPA-driven Charge Entry Automation solution to accelerate charge capture, validate accuracy, and enable same-day claim submission.

Opportunities & Challenges

The organization’s manual charge processes resulted in:
• Significant staff time spent on data entry
• Charge errors leading to downstream claim edits
• Delayed claim submission and billing cycles
• Limited scalability during volume spikes
• Inconsistent charge-to-encounter linkage

Solution

Automated Charge Capture & Validation
GeBBS deployed RPA automation to:
• Extract charge data directly from EHR documentation
• Validate completeness and accuracy of charges
• Link charges automatically to patient encounters
• Submit clean claims immediately after validation

Outcomes

• Charge Entry Time: Reduced by more than 75%
• Billing Speed: Same-day claim submission enabled
• Accuracy: Fewer charge-related claim edits
• Productivity: 3–4× more cases handled per user
• Cash Flow: Faster downstream reimbursement

Key Takeaways

• Faster charge entry accelerates cash realization.
• Automation eliminates repetitive data entry tasks.
• Clean claims improve payer responsiveness.

Conclusion

GeBBS’ Charge Entry Automation transformed middle-end throughput—delivering faster, cleaner, and more scalable billing operations without increasing headcount.

Client Testimonial

“Charge entry no longer slows our billing. Claims now go out the same day, and errors have dropped significantly.”
— Revenue Cycle Director