Avoiding Credit Balance Crisis – The Importance of Closely Monitoring for Overpayments

August 7th, 2020 / Tyler Cowart / Posted in GeBBS Healthcare Solutions, Inc.

It’s no secret that healthcare billing is complicated. If you’ve ever received a refund from a hospital or physician’s practice office months after a procedure or visit, that’s because credit balances are a frequent occurrence in the complex world of healthcare finance. While they’re all too common, credit balances need to be monitored closely to …

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Patient Experience & The Revenue Cycle – They’re Much More Connected Than You Think

July 28th, 2020 / Tyler Cowart / Posted in GeBBS Healthcare Solutions, Inc.

In the hospital environment, patient satisfaction is no longer a “fluffy,” nice-to-have concept for a few customer service representatives to manage. It has transformed into the all-encompassing patient experience and involves all aspects of the revenue cycle. Many organizations now have a Chief Experience Officer (CXO) and large, strategic teams leading systemwide initiatives designed to …

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How Improving Provider-Payer Relationships Can Drive Quality & Value

July 23rd, 2020 / Tyler Cowart / Posted in Value-Based Care

The healthcare industry is abuzz with talk of accountable care, population health, and the shift to value-based care.  And, while it’s a new world for providers and payers alike, there’s a great deal to be gained for everyone involved – particularly patients, especially when it comes to attaining the quality and value that accountable care …

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As Telehealth Expansion Continues, How to Ensure You are Getting the Most from Your Program

July 16th, 2020 / Tyler Cowart / Posted in GeBBS Healthcare Solutions, Inc.

Telehealth adoption has skyrocketed this year due to COVID-19 – putting the industry’s growth at a higher rate than anyone could have anticipated at this same time a year ago. In fact, recent reports highlight that April 2020 telehealth claims were up 8,300% over April 2019 claims for those with private insurance (excluding Medicare and …

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Four Reasons 2020 is the Best Year to Outsource RCM Functions

June 29th, 2020 / Judi Cahill / Posted in GeBBS Healthcare Solutions, Inc.

We can all admit that 2020 has been an unprecedented year thus far – bringing a whirlwind of chaos and changes to healthcare and virtually every other industry around the world.  The good news is, change can often bring about unforeseen opportunities and other transitions that weren’t necessarily planned. While many hospitals and health systems …

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Containing Costs with Better Accounts Receivables Management

June 23rd, 2020 / Judi Cahill / Posted in GeBBS Healthcare Solutions, Inc.

As hospitals battle years of declining reimbursement compounded by recent months of debilitating losses as a result of COVID-19, many are not only struggling, but some are in jeopardy of closing their doors. Add to that a shaky future of unknowns as we continue to face uncertainties around what Fall 2020 and Winter 2021 will …

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6 Critical Considerations When Choosing an Outsourcing Partner

June 16th, 2020 / Judi Cahill / Posted in GeBBS Healthcare Solutions, Inc.

The choice to outsource is never an easy decision. Particularly when it comes to outsourcing elements of the revenue cycle – whether it’s coding, auditing, clinical documentation improvement (CDI), or various accounts receivable functions, careful consideration and evaluation of all outsourcing options is critical to a successful partnership. The work a potential outsourcing company will …

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Can A Balanced Health Information Management Team Save Struggling Hospitals?

June 10th, 2020 / Judi Cahill / Posted in GeBBS Healthcare Solutions, Inc.

Cost containment and expense reduction have been top priorities amongst hospital executives for years, but never have they been more important than in the pandemic era we are living in today. Hospitals have seen plummeting revenue for nearly three months now – a financial catastrophe from which some may never recover. Even for those health …

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Telehealth’s Critical Role in the Shift Toward Value-Based Care

May 26th, 2020 / Judi Cahill / Posted in GeBBS Healthcare Solutions, Inc.

Telehealth has exploded in recent months – and most experts believe that it’s here to stay in a post-pandemic world – although to what extent will depend on how payers agree to pay once things return to normal. The shift to value-based care is another reality most healthcare professionals know is coming quickly.  Where these …

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Three Tips for Reducing the Impact of Denials

May 15th, 2020 / Judi Cahill / Posted in GeBBS Healthcare Solutions, Inc.

Healthcare executives understand the significant impact claim denials have on the revenue cycle and correlating bottom line. Tackling this multi-faceted issue is complex and requires significant focus, teamwork, and in many cases – a fair amount of research into your specific organization’s data around denials. Because it’s an issue that costs millions per year – …

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