DME/HME Frequently Asked Questions

Yes. Our RCM team handles specialty-specific RCM workflows for cardiology, urology, radiology, mental health, oncology and other practices.

RCM reduces errors, speeds up claims processing and ensures timely payment posting, which help healthcare providers maintain steady revenue and prevent delayed or missed payments.

From appointment scheduling and insurance verification to claims submission, payment posting, and denial management, managing the financial side of patient care is called revenue cycle management.

Yes. Our revenue cycle management solutions are scalable and can be tailored to small clinics, multi-specialty practices, or large hospital systems.

GeBBS has a variety of dashboards available through its RCM technologies such as iCodeONE, iCareONE iAR, and iCB that provide clear visibility for healthcare organizations on various parts of the revenue cycle.

Yes, all Revenue Cycle Management operations follow HIPAA standards and payer-specific regulations—protecting patient data and reducing audit risks.

Absolutely. GeBBS is experienced in medical billing across a number of medical services and specialties, including DME/HME, laboratory, inpatient and outpatient services.

Our medical billing team follows strict data privacy policies and HIPAA compliance, as well as uses encrypted systems to protect sensitive patient information.

At GeBBS, we ensure every claim meets HIPAA and payer guidelines with a multi-level quality check.

Our certified medical billing experts bring years of experience across multiple EHR/ EMR platforms and advanced tools that reduce claim errors and improve cash flow.

Payment usually arrives within 15-30 days once claims are submitted, depending on the payer. Our proactive follow-up process helps shorten this time and reduce delays.

Yes, our team provides real-time dashboards and detailed reports so you can track your claim status, payments and performance anytime.

Our team reviews the denial reasons. Corrects any issues and resubmits the claim quickly to make sure you don’t lose revenue.

Absolutely. From physician groups to large hospital networks, our customized solutions are designed to support healthcare providers of various sizes.

Absolutely. Our RCM data entry and documentation team follows HIPAA-compliant protocols and uses secure file transfer, data encryption and restricted access systems to protect all sensitive information.

At GeBBS, all data goes through a multi-step verification process that includes manual reviews and automated checks.

Yes, whether you run a small private clinic or a large hospital, we design customized documentation and data entry in RCM services to match your specific requirements.

Accurate and professional RCM data entry and documentation help reduce claim errors, prevent revenue loss and improve cash flow.

Absolutely. Patients are informed upfront about their coverage, co-pays, deductibles and any plan limitations. This transparency reduces billing surprises, which helps patients plan financially and improves their overall satisfaction.

We follow all payer guidelines, industry standards, and regulatory requirements by maintaining accurate records and monitoring changing insurance policies, thereby minimizing the risk of audits and claim rejections.

GeBBS offers end-to-end Revenue Cycle Management, including data entry, insurance verification, prior authorization, healthcare provider follow-up, intake, order processing, billing, denial management, payment posting, inbound and outbound patient calling and 24/7 customer support.

Yes. Our RCM team focused on insurance eligibility verification adheres to strict regulations to protect patient health information (PHI) throughout the verification process.

Yes. We record all verified details in the EHR or practice management system, ensuring up-to-date patient records for future appointments, claims and reporting.

Absolutely. Our team identifies services that require prior authorization or referrals and coordinates with payers to obtain approvals before treatments begin.

Yes. Our team easily integrates verified insurance details into your existing EHR or practice management system, ensuring your records are always accurate, up to date, and ready for billing.

Before each patient visit or procedure, insurance eligibility should be verified. Even if a patient is a regular visitor, policies may change due to renewals, employer switches, or plan updates.

Our prior authorization team helps to prevent claim denials, ensures compliance with payer policies and confirms that the services are covered before treatment.

GeBBS offers end-to-end prior authorization services, including verification, submission, documentation, follow-ups, denial management and renewals.

Absolutely. We manage prior authorization for a wide range of specialties, including radiology, cardiology, oncology, orthopedics, neurology and DME (Durable Medical Equipment).

Yes, our revenue cycle management team integrates seamlessly with your Electronic Health Record (EHR) and medical billing systems to enable real-time data exchange and reduce manual work.

Imaging (CT scans, MRIs), surgeries, specialty medications, home healthcare and Durable Medical Equipment (DME) often need prior approval from insurance payers.

Absolutely. GeBBS offers round-the-clock authorization assistance, ensuring urgent or after-hours requests are processed without delays.

No. Medicare prior authorization requirements can vary between Original Medicare and Medicare Advantage (MA) plans. Medicare Advantage plans often have more services that require a PA.

Yes, our RCM sales order creation team supports suppliers, home health, sleep labs, and mobility providers, respiratory care, and multi-specialty clinics.

Absolutely. Our team integrates seamlessly with your EHR, CRM, ERP, DME portals, or any internal software, without disrupting your workflow.

Yes. Our sales order creation team is built to manage large order volumes without errors or delays and to scale quickly during peak times or as your business grows.

Yes. Our medical billing team follows all Medicare, Medicaid, and commercial payer rules with updates on policy changes.

Our sales order creation team requires prescriptions, doctor notes, medical necessity forms, patient insurance details, authorization forms, product codes and delivery requirements.

Our accurate order creation also reduces denials and speeds up reimbursements and can save money on hiring, training, overtime and rework, which increases your overall revenue.

Our solutions are designed for DME (Durable Medical Equipment) providers, HMR (Home Medical Rehabilitation) suppliers, and multi-specialty healthcare practices.

Yes. Our revenue cycle management services are compatible with most EHR and practice management systems. Our revenue cycle billing and shipping services ensure seamless integration that automates data flow, eliminates duplicate entries, and enhances efficiency across medical billing and shipping operations.

Absolutely, our revenue cycle billing and shipping team manages patient inquiries, explains billing details, provides shipment updates, and ensures transparency throughout the process.

Our revenue cycle billing and shipping specialists review each denial, identify the root cause, correct errors, and resubmit claims quickly.

Yes, we assist patients with medical billing inquiries, explain insurance coverage, and provide shipment updates. The result of which reduces confusion, saves staff time, and improves overall patient satisfaction.

Our revenue cycle billing and shipping team is equipped to manage complex, multi-location billing operations. Our centralized system and standardized workflows ensure consistency across specialties, locations and providers - without compromising accuracy or speed.

Yes. Our team analyzes denial trends to identify recurring issues, such as coding errors or missing documentation. Then we implement process improvements to prevent similar denials in the future.

Yes. Our team manages the complete process from claim creation and coding checks to denial management, resubmissions and payment posting support.

Our healthcare revenue cycle and medical billing team supports DME, HME, medical practices, specialty clinics, multi-specialty groups, and multi-location healthcare organizations.

Absolutely. Our claim submission in the RCM services team handles electronic claim submissions (EDI) and, when required, submits through payer portals, per payer rules.

GeBBS offers specialized expertise, dedicated teams, advanced tools, faster turnarounds, and lower operational costs. This is done while reducing your staff's workload and improving accuracy.

We follow a strict schedule based on aging buckets (30/60/90/120+ days) and claim priority. High-value or high-risk claims are followed up on first to speed up recovery.

Our denial management in medical billing team supports hospitals, physician groups, DME/HME suppliers, multi-location practices, and other healthcare providers with scalable denial management solutions.

Yes, our team provides detailed denial trend reports that show recurring issues, payer patterns, top denial reasons, and the financial impact.

We track denials in real time, analyze root causes, correct errors, prepare strong appeals, follow up with payers, and provide trend reports.

Yes, our denial management in the RCM team is scalable and tailored to fit organizations of any size, from single-location practices to multi-location hospitals.

The first step is to track and log the denial in real time, capturing all details such as payer, denial code, reason and claim ID to ensure nothing is missed.

Yes. We handle claims across all major payers, including commercial insurance, Medicare, Medicaid and specialty plans.

Our team posts all types of payments, including ERAs, EOBs, patient payments, EFT deposits, bulk payments, and manual entries for exceptional cases.

Yes, our RCM payment posting team manages electronic ERA posting for speed and accuracy, as well as manual EOB posting for payers that still use paper formats.

Absolutely. Our team performs EFT and deposit reconciliation to ensure every bank deposit matches a posted payment, eliminating discrepancies in financial records.

GeBBS payment posting in medical billing provides clean financial data, reduces rework, improves denial visibility, and speeds up reimbursements.

Yes. Our team handles payment posting for all specialties, including cardiology, orthopedics, behavioral health, DME/HME, home health, and dental, among others.

Electronic Remittance Advice (ERA) posting is a fully electronic process in which insurance payments and adjustment details are received in digital format. Explanation of Benefits (EOB) posting, on the other hand, is done manually because the payer provides payment information on paper.

Our RCM team follows HIPAA, data security protocols, access controls, and encrypted workflows to safeguard all patient and payment information.