Providing a positive patient experience is a top priority for all health systems. And increasingly this refers to more than just bedside care. Patients are engaging with health systems through digital channels with more touch points to operations like revenue cycle management (RCM) earlier on in their care journey, which can shape their entire experience โ and ultimately impact health systemsโ bottom line.
The future of front-end revenue cycle is being redefined by AI, interoperability, and intelligent automation. From electronic Eligibility Verification & prior authorization (ePA) to
