A Midwest-based DME provider operating 36 locations needed to expand operational capacity while controlling costs and maintaining performance across growing resupply, verification, authorization, AR, and back-office workflows. GeBBS deployed a scalable DME RCM and operations model that drove 195% workforce growth, increased operational capacity by more than 2X, streamlined core workflows, maintained consistent SLA adherence, and saved approximately $4K per FTE each month.
A growing California health system faced mounting pressure on patient access operations โ rising labor costs, staffing shortages, and surging demand were outpacing internal
