A leading US-based DME and respiratory care provider needed to recover from an underperforming vendor relationship while addressing operational inefficiencies, AR backlogs, rising costs, and denial pressure. GeBBS implemented a performance-driven RCM and Extended Business Office model that scaled from 3 to 745+ FTEs, managed $60M+ in AR, reduced denials by 20%, and supported significant revenue growth at enterprise scale.
A growing California health system faced mounting pressure on patient access operations โ rising labor costs, staffing shortages, and surging demand were outpacing internal
