A large US-based HME provider operating 250+ locations was facing growing revenue cycle pressure from rising claim volumes, increasing denials, documentation errors, and limited performance visibility. GeBBS implemented a scalable end-to-end DME RCM model across front-end, mid-cycle, and back-end workflowsโimproving claim recovery by 40%, strengthening documentation accuracy to 98โ99%, accelerating turnaround time by approximately 20%, and increasing cash flow by 30โ35%.
A growing California health system faced mounting pressure on patient access operations โ rising labor costs, staffing shortages, and surging demand were outpacing internal
