A US-based DME provider faced a high-volume patient record migration following an acquisition, with tight deadlines, limited system access, technical constraints, and risk of operational disruption. GeBBS rapidly scaled from 2 to 20 FTEs and executed a structured migration and stabilization model that completed the project ahead of deadline, achieved 100% patient record accuracy, maintained workflow continuity, and transitioned the process to efficient single-FTE support.
A growing California health system faced mounting pressure on patient access operations โ rising labor costs, staffing shortages, and surging demand were outpacing internal
