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Coding operations: $100k incremental cashflow within 8-10 weeks

Coding operations_ $100k incremental cashflow-min

Client Background and Context

  • Mid-scale health service provider with 700+ beds capacity. Client was – 
    • Facing increased backlog of 1400+ records causing financial strain
    • Facing increasing costs & inconsistent quality using domestic coders
    • Facing physician engagement issues for documentation improvement & education
    • Looking for partners to clear backlog and implement robust coding methodology incl. quality audits and awareness program


  • Comprehensive audit to deeply understand backlog issue
  • Leveraged in-house certified coding talent to deploy FlexSource Solution
  • Weekly quality governance forum along with educational feedback

Impact delivered – Performance

  • 24-48 hrs. TAT (Discharge Date -> Bill Issue) vs. baseline 16 days for new records
  • 96%+ accuracy achieved

Impact delivered – Financial

  • $100k incremental cashflow within 8-10 weeks
  • 30-40% cost savings delivered across charts

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