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  • Case Studies

Transforming Scheduling Operations with Data Driven Decision Making 

4 Steps to Transform Radiology Center Scheduling Operations with Data Driven Decision Making (DDDM) How CCD Health (A GeBBS Healthcare Company) cut call abandonment rate from 27% to 2% Our customer was a national provider of diagnostic imaging and interventional radiology services with a network of 9 outpatient imaging centers ...Read More
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  • Case Studies

Norwegian American Hospital Saves Over 40% With Strategic HIM Outsourcing

GeBBS audited and developed a comprehensive cost-effective, high quality flexible coding solution. Challenge Clients suffered from a backlog of over 1,400 facility and professional fee records resulting in significant financial strain Certified domestic coding was becoming too expensive and quality was unreliable Inconsistent and inadequate quality assurance programs and reporting ...Read More
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  • Case Studies

Health System Benefits from Outsourced CDI Services

The GeBBS CDI team provided a quick and adaptable resolution for the health system with experienced CDI resources enabling it to maintain productivity and efficiency. Client: West coast health system with 18 hospitals and numerous clinics. Challenge The ability to get reimbursed is directly dependent on the quality of clinical ...Read More
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  • Case Studies

Disaster Averted. Hospital Credit Balances Resolved

GeBBS has maintained a team of 150+ experienced analysts specialized in resolving credit balances since 2010 resulting in 30% cost savings. Client: A large RCM company servicing over 4,400 hospitals and physician groups nationwide. Challenge Company acquired contract from a hospital, with over $123 million in A/ROver $32 million in ...Read More
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  • Case Studies

Patient Satisfaction Improved with the GeBBS Call Center

The GeBBS state-of-the-art call center handles healthcare inquiries resulting in 40% average cost savings per call and over 75% first-call resolution. Client: Billing company specializing in cardiology and orthopedic surgery. Challenge Large volume of incoming callsExtremely high staff turnover, causing:Inadequate staffingLarge volume of calls abandonedWait-times in excess of 12 minutes ...Read More
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