Results for Patient Contact Solutions

A growing California health system faced mounting pressure on patient access operations — rising labor costs, staffing shortages, and surging demand were outpacing internal capacity. GeBBS delivered a scalable outsourced scheduling and patient access solution that expanded from 12 to 55 FTEs across 70+ specialties, maintained operational continuity through a ...Read More

A Florida-based imaging center struggled to keep up with increasing appointment requests, leading to scheduling gaps and operational strain. After partnering with GeBBS Healthcare Solutions to manage the scheduling workflow, the center dramatically increased order entries, stabilized call handling, and created a scalable model for future growth.Read More

Learn how we partnered with this healthcare organization achieve a 20%+ increase in patient activation through a comprehensive backlog clearance initiative. Thorugh a combination of targeted patient outreach, streamlined scheduling workflows, and dedicated patient access support, the organization successfully re-engaged patients, reduced scheduling delays, and improved operational efficiency while creating ...Read More

In this case study, discover how GeBBS Healthcare Solutions helped a healthcare provider double its appointment volume through a customized patient scheduling strategy. By optimizing workflows, enhancing patient outreach, and streamlining scheduling operations, the organization significantly increased scheduling capacity, improved operational performance, and created a more seamless experience for both ...Read More

In this case study, you'll discover how a 20-location healthcare network partnered with GeBBS Healthcare Solutions to reduce patient no-shows by 70% using its Patient No-Show Predictive Model. By leveraging data-driven insights to identify at-risk appointments and trigger targeted patient outreach, the organization transformed a 10.14% no-show rate into a ...Read More

Explore how an imaging center partnered with GeBBS Healthcare Solutions to increase productivity by more than 15% using Pax Fidelity™ AI Protocol Identifier. By automating protocol identification and reducing manual scheduling and coding tasks, the organization improved operational efficiency, enhanced scheduling accuracy, and empowered staff to focus on higher-value activities ...Read More