Results for Patient Contact Solutions

All Results

Client Background and Context Leading DME companies providing CPAP suppliers in the USA market. Client was facing: High call abandonment rate at inbound services call centerIncreased waiting time for its customersIncreasing complaints regarding unsatisfactory customer experienceLooking for partners to overhaul inbound call center Solution Implemented tools for detailed assessment of call ...Read More
Client Background and Context Leading DME companies providing CPAP suppliers in the USA market. Client was facing: High call abandonment rate at inbound services call center Increased waiting time for its customers Increasing complaints regarding unsatisfactory customer experience Looking for partners to overhaul inbound call center Solution Implemented tools for ...Read More